Please note that there is a 30 day return and exchange policy on all orders. There are no returns or exchanges on orders after 30 days and any issues or errors related to frame or lenses must be addressed within the 30 day period. Frame returns are subject to a 15% restocking fee, polycarbonate and plastic lenses are subject to a $25 dollar restocking fee. Glass lenses are subject to a $35 restocking fee. On frame and lens purchases, restocking fees apply whether orders are prepaid or paid after the order is completed. Regarding repairs, we cannot be responsible for previous scratches or incidental scratches or marring of frames or lenses as a result of repairing eyeglasses or sunglasses.